โ“ Frequently Asked Questions

Everything you need to know about using ReceiptScanner

๐Ÿ“ธ How to Photograph Receipts

โœ…
DO THIS

Lay receipt flat on a dark surface

โœ…
DO THIS

Make sure ALL text is visible including date

โœ…
DO THIS

Good lighting, no shadows on the text

โœ…
DO THIS

For long receipts, take 2-3 overlapping photos

โŒ
DON'T

Don't fold or crumple the receipt

โŒ
DON'T

Don't cover the date or store name

โŒ
DON'T

Don't photograph in dark/blurry conditions

โŒ
DON'T

Don't upload screenshots of digital bills

๐Ÿ’ก General

What is ReceiptScanner? โ–ผ
ReceiptScanner is a free price comparison platform for UAE residents. Upload your supermarket or restaurant receipt, and our AI extracts every item and price. This builds a community database where everyone can find the cheapest prices across stores.
Is it free to use? โ–ผ
Yes, completely free. No subscription, no hidden fees, no ads. Upload receipts, compare prices, track your spending โ€” all free.
Which stores are supported? โ–ผ
Any store or restaurant that prints a receipt! Popular ones include Lulu Hypermarket, Nesto, Carrefour, Spinneys, Choithrams, West Zone, Al Maya, Viva, Day to Day, Madina, and hundreds of restaurants and cafeterias. If it has a receipt, we can scan it.
How accurate is the AI? โ–ผ
Our AI correctly extracts 90-95% of items from clear receipts. Items it's unsure about are flagged for admin review. The system learns over time โ€” the more receipts uploaded, the smarter it gets.
Can I upload old receipts? โ–ผ
Yes! Old receipts are valuable โ€” they show how prices changed over time. The system reads the date from the receipt, so a 2021 receipt will show 2021 prices. This creates historical price data showing real inflation.

๐Ÿ’ฐ Prices & Comparison

Where do the prices come from? โ–ผ
Every price comes from a real customer receipt โ€” not from stores or advertisements. This means you see the actual price paid at the counter, including any discounts or charges.
How do you prevent fake prices? โ–ผ
We use multiple anti-gaming measures: outlier detection (prices way below average are flagged), trust levels (prices from multiple users are more trusted), and admin review for suspicious entries. Accounts uploading fake data are banned.
How often are prices updated? โ–ผ
In real-time! Every time someone uploads a receipt, those prices are immediately available. The more people upload, the more current our prices are.

๐Ÿ”’ Privacy & Account

Is my data safe? โ–ผ
Yes. We only extract item names, prices, and store information. Personal details like customer names or phone numbers on receipts are optional and never shared publicly. We don't sell data. We don't show ads.
What photo data do you collect? โ–ผ
When you upload a receipt photo, we extract basic metadata (EXIF data) from the image to improve accuracy:

๐Ÿ“ GPS Location โ€” Helps us verify which store branch the receipt is from and auto-detect the area. For example, if you upload from Deira, we know it's the Deira branch.
๐Ÿ• Photo Date/Time โ€” Compared with the receipt date to ensure freshness.
๐Ÿ“ฑ Device Info โ€” Phone model, used for technical quality optimization.

This metadata is stripped from saved images โ€” we read it during upload, then remove it from the stored photo for your privacy. Your location and device info are never shared publicly or with third parties.

๐Ÿ’ก Tip: If you prefer not to share location, you can disable location services for your camera app in phone settings before taking receipt photos.
Do I need an account? โ–ผ
No! You can upload receipts and compare prices without any account. We use a cookie to track your uploads. If you want your history saved across devices, you can optionally sign in with Google.
Can I delete my data? โ–ผ
Yes. Contact us and we'll remove all your uploaded receipts and associated data. If you clear your browser cookies, your anonymous upload history is already disconnected.

Still have questions?

๐Ÿ“ธ Try It โ€” Upload a Receipt